Leah Kaufman

Leah Kaufman is a highly skilled professional with a wealth of experience in customer research across various product types including desktop products, developer tools, hardware, mobile apps, e-commerce, and informational websites.

She excels in utilizing research methods throughout the development cycle and is adept at analyzing both qualitative and quantitative data to create impactful customer stories.

Leah has a strong rapport with cross-functional teams including designers, developers, system architects, product, and program managers, enabling successful implementation of UX results in agile environments.

With a background in Cognitive Psychology and a minor in Linguistics and Industrial Engineering, Leah brings a unique interdisciplinary perspective to her work.

Her educational journey includes pursuits at the University of Washington, Brandeis University, and the Harker Center for Creative Studies, focusing on areas such as Attention & Visual Perception, Web Design, and Art & Design.

Throughout her career, Leah has held key roles at reputable companies like SquareTrade, Lenovo, and Getty Images, where she led UX research initiatives and integrated customer insights into product development.

She is well-versed in conducting international research in regions like Europe, ANZ, and India, and is particularly passionate about data visualization and infographics.

Leah's expertise also extends to integrating UX research with web analytics and A/B optimization testing, showcasing her holistic approach to improving user experiences.

Moreover, she is a strong advocate for UX within organizations, demonstrating her ability to communicate the value of user-centric design to executives and teams.

In summary, Leah Kaufman is a dedicated professional with a rich background in UX research, customer insights, and interdisciplinary studies, making her a valuable asset in driving user-focused strategies and product development.