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Leah Drummond
Catering & Events Sales Manager at The Liberty Tavern Restaurant Group
Professional Background
Leah Drummond is a dedicated and accomplished professional with over a decade of rich experience in the hospitality and sales sectors. Her career trajectory showcases an impressive tenure with significant roles in event planning and management, where she has excelled at creating memorable occasions while driving sales and enhancing customer satisfaction. Her organizational skills and keen attention to detail have established her as an invaluable asset in fast-paced environments that demand quick thinking and effective problem-solving.
Leah's background is deeply rooted in communication, a discipline she nurtured at Clark University, earning a Bachelor of Arts in Communication and Culture, with a particular focus on Screen Studies. This academic foundation has honed her communication skills, allowing her to liaise effectively between clients and her professional team, ensuring that both parties' expectations are not only met but exceeded.
Throughout her career, Leah has held pivotal roles across various prestigious organizations. She was the Catering & Event Sales Manager at The Liberty Tavern Restaurant Group, where her leadership and strategic planning significantly boosted event sales and client engagement. Before that, she served as Special Event Coordinator at Longboard Hospitality, managing high-profile events at The Caucus Room and Boveda Restaurants, demonstrating her ability to juggle multiple high-stakes projects simultaneously.
Her proficiency with event management software is impressive, including platforms such as BentoBox, Toast, Tripleseat, and ReServe, among others. Leah’s technical skills extend to the Microsoft Office Suite, where she has become adept in Word, Excel, PowerPoint, and Outlook, tools essential for crafting presentations, managing data, and facilitating effective communication within teams.
Education and Achievements
Leah's academic credentials are complemented by her extensive professional experience. Her dual studies in communications at Clark University equipped her with the analytical and creative skills necessary for thriving in the hospitality industry, where understanding market trends and consumer behaviors is crucial. Her university education laid the groundwork for her exceptional ability to manage various projects while adapting to changes in customer preferences and technological innovations.
Her career has also included significant achievements at companies such as Milk Street Cafe, where she was the Catering Sales Territory Manager. Leah’s dynamic approach to sales led to significant growth in catering sales during her tenure. Furthermore, her experience as a Contracted Event Marketing Specialist at Microsoft allowed her to engage with a global audience, leveraging her communication skills in a corporate environment.
In addition to her direct employment history, Leah has contributed her time and skills as a volunteer in multiple organizations, showcasing her commitment to community engagement and professional development. Noteworthy volunteering experiences include her contributions to the Woman’s Leadership Forum at Microsoft and her role as an MITX Awards Volunteer, where she supported the local tech community and reinforced her professional network.
Achievements
Leah Drummond’s career is characterized by a series of notable achievements in event management and sales. With her exceptional organizational skills, she has consistently managed events that not only meet but exceed client expectations, contributing to leadership in hospitality sales within her organizations. Leah's ability to effectively navigate the complexities of event management—from initial planning stages to execution—has resulted in numerous successful events, which have helped build and maintain long-lasting client relationships.
Her commitment to continuous improvement in her professional capabilities is evident in her mastery of various industry software, which optimizes event planning processes and enhances customer experiences. Leah's proficiency in communication has bridged gaps between teams, ensuring cohesive strategies are executed seamlessly at her workplaces.
Additionally, Leah's early roles, including her internship at Redtree Productions and her experience as a Promotions Intern at WFNX, provided a solid basis for her understanding of project management and marketing principles, further enriching her skill set and preparing her for her current role in the hospitality industry.
As a professional committed to excellence, Leah Drummond continues to embrace challenges across different facets of the hospitality sector. Her journey is marked not only by her professional accomplishments but also by her ability to connect with people, making her a standout figure in the event planning and sales landscapes.
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