Suggestions
Laurie Long
Chief Customer Officer at Allego
Laurie Long serves as the Chief Customer Officer at Allego, where she is responsible for onboarding, training, and ongoing support of customers globally. With over 20 years of experience in high-tech client services, she focuses on building and scaling services teams to enhance customer success while driving revenue growth for the company. Prior to her role at Allego, Laurie held senior leadership positions at IMN, Axeda, and Unica, where she was instrumental in establishing customer success functions and scaling teams during significant revenue growth phases—from $5 million to $125 million.145
In her recent discussions, Laurie has emphasized the importance of personalized collaboration in sales enablement, advocating for tools that allow sellers to easily connect with buyers and adapt to their needs in real time. She highlights that creating agile sellers who can provide relevant information efficiently is crucial for winning deals faster.23
Laurie is based in Needham, Massachusetts, and is recognized for her dedication to customer-centric strategies.35
