Laura Watson

Laura Watson is a Customer Success Director at Optimizely, based in London, UK.4 She is an energetic and proactive professional who serves as a key account manager and passionate customer advocate.1 In her role, Laura supports large and strategic B2B and B2C brands, helping them maximize the impact of their digital presence.2

Professional Experience

Laura's career at Optimizely has involved working closely with customers to understand their strategies and implement Optimizely's solutions effectively. She has demonstrated enthusiasm for engaging with clients, as evidenced by her LinkedIn post about interviewing a customer from The Royal Mint.3

Skills and Expertise

As a Customer Success Director, Laura likely possesses:

• Strong account management skills
• In-depth knowledge of Optimizely's products and services
• Ability to understand and address the needs of large B2B and B2C brands
• Experience in digital marketing and e-commerce solutions

Industry Involvement

Laura is recognized as a thought leader in her field, as she has been invited to speak at notable industry events such as:

• Technology for Marketing 20242
• eCommerce Expo56

These speaking engagements suggest that Laura has valuable insights to share about customer success, digital optimization, and e-commerce strategies.