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Tyler Sorenson
Skilled Client Onboarding, Customer Success, and Project Management professional
Tyler Sorenson is a Principal Success Manager at Contentstack, a position he has held since July 2022. In this role, he focuses on ensuring customer satisfaction and success with Contentstack's products, leveraging his extensive experience in customer onboarding and project management.
Professional Background
Before joining Contentstack, Tyler accumulated significant experience in customer success and onboarding roles:
- UserTesting: Customer Onboarding Specialist (September 2020 - April 2022)
- Reflektive: Customer Onboarding Manager (April 2018 - April 2020)
- Sprinklr: Senior Business Consultant - Services (April 2015 - November 2017)
- Get Satisfaction: Senior Project Manager and Customer Success Manager (March 2013 - April 2015)
- Lithium Technologies: Project Manager and Customer Success Manager (January 2008 - December 2012)
He began his career in 2005 as a Client Services & IT Support Supervisor at Pay By Touch.
Education
Tyler holds a Bachelor of Arts (B.A.) degree in International Business from San Diego State University.
Skills and Expertise
Tyler is recognized for his strong consulting skills and customer-focused approach, making him well-suited for roles that require a blend of technical understanding and client relationship management.123