Laura Shen

Laura Shen is a senior executive in human resources who recently joined IDEXX Laboratories, Inc. in a leadership role. Here are the key details about her current position and background:

Current Role at IDEXX

Laura Shen started at IDEXX on December 4, 2023 as Senior Director, Global HR Technology and Operations.1 In this role, she:

• Directs a team of over 30 members in the global operational excellence team within human resources
• Is responsible for executing payroll for IDEXX's 11,000+ employees worldwide
• Maintains and expands HR's technology and analytics capabilities
• Provides front-line HR support to employees

She describes her team as providing "the foundational elements that drive efficiencies, new insights and innovation across HR and the business".1

Previous Experience

Prior to joining IDEXX, Laura Shen worked at WEX Inc. for 5 years, most recently as their first-ever Chief Diversity and Inclusion Officer from January 2022 to December 2023.1 At WEX, she led diversity and inclusion efforts for the company.

Education

Laura Shen holds an MBA from the Tuck School of Business at Dartmouth College.2

Approach and Insights

In her diversity and inclusion role at WEX, Shen emphasized:

• The importance of listening to build trust and gather candid feedback
• Collaboration, especially getting leaders to incorporate DEI into their objectives
• Patience, recognizing that meaningful change in diversity and inclusion takes time1

Her experience spans both financial technology and now veterinary diagnostics industries, demonstrating versatility in applying HR leadership across different sectors.