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Laura Shen
Senior Director, Global HR Technology & Operations
Laura Shen is the Senior Director of Global HR Technology & Operations at IDEXX Laboratories, a role she began on December 4, 2023. In this position, she oversees a team responsible for executing payroll for over 11,000 employees and expanding the company's HR technology and analytics capabilities. Her work focuses on enhancing operational efficiency and providing essential HR support across the organization.1
Before joining IDEXX, Shen spent five years at WEX Inc., where she notably served as the first Chief Diversity and Inclusion Officer. Her initiatives there were aimed at fostering an inclusive workplace culture, emphasizing the importance of collaboration, listening, and patience in implementing diversity, equity, and inclusion (DEI) strategies.12 Shen's background includes a strong educational foundation from The Tuck School of Business at Dartmouth, where she completed her MBA.2
Shen's leadership philosophy highlights the significance of innovation in HR practices, aiming to create programs that resonate with employees at all levels. She has expressed that her previous experiences have shaped her understanding of creating impactful DEI initiatives within organizations.1
