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Laura O'Donnell
Head of Customer Advocacy, Human Rights and Community
Laura O'Donnell is the Head of Customer Advocacy, Human Rights, and Community at Allianz, based in Sydney, Australia. She holds dual degrees: a Bachelor of Creative Industries (Media Communications) and a Bachelor of Business (International Business/Trade/Commerce) .12
In her role, she focuses on strategy, policy development, risk management, and governance, particularly for customers experiencing vulnerability .2 Laura has previously held significant positions at organizations such as HCF Australia, contributing to her extensive experience in customer advocacy and community engagement .3
Her work also emphasizes the importance of supporting customers facing challenges such as family violence, reflecting Allianz's commitment to social responsibility .4
