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Lana Kotur
Vice President of Customer Success - 40 Under 40 - CX & Technology Executive
Lana Kotur is a seasoned professional with a diverse background in various roles within the customer success, training, industry specialization, and product management domains.
Currently serving as the Vice President of Customer Success at VizExplorer, Lana has garnered extensive experience and expertise in driving customer satisfaction and success strategies.
Her journey at VizExplorer includes previous roles such as Director, Center of Excellence, Training Program Manager, and Industry Specialist, showcasing her versatile skill set and adaptability.
Prior to her tenure at VizExplorer, Lana held pivotal positions at House Advantage, LLC as a Product Manager in Loyalty Solutions, and at Gaming Laboratories International as a Gaming Development Representative, enriching her industry insights.
With a background in the gaming sector, Lana has also served in management roles at renowned establishments, including Horseshoe Casino and Harrah's St. Louis Casino & Hotel, where she honed her leadership and operational skills.
Her experience as a Casino Beverage and Diamond Lounge Manager, Senior Executive Host in Player Development, and Hotel Supervisor underscores her comprehensive understanding of the casino and hospitality industry.