Kunal Kalawatia has accumulated more than 20 years of business experience in various fields such as payments, telecom, credit cards, retail, advertising agency, and public/government projects. He has expertise in design thinking, customer lifecycle management, product management, partnerships & alliances, value-added services, loyalty & rewards, brand management, public relations, marketing communication, and business development.

Kunal's career highlights include serving as Chief of Marketing at National Payments Corporation Of India (NPCI), Senior Vice President Marketing at NPCI, Head of Marketing at Aircel and Vodafone, Regional Marketing Head (Modern Trade) at Samsung Electronics, Head - Product (Data and Devices), Head - Product (Data and Value Added Services) (VAS), Head - Product Revenues - Usage and Retention at Bharti Airtel, Chief Manager - Product - Premium Cards at Kotak Mahindra Bank, Product - Loyalty and Rewards at ICICI Bank, and Sr. Account Manager at Wunderman and Account Executive at Direxions.

Kunal also has an extensive education background. He studied Orchestrating Winning Performance, Business Administration and Management, General, at IMD Business School and General Management Program for Asia, Business Administration and Management, General, at National University of Singapore. He completed his MMS in Marketing from N.L.Dalmia Institute of Management Studies and Research and earned his bachelor's degree in Commerce, majoring in Accounts, from Narsee Monjee College of Commerce and Economics.