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Kristen Marsh
Regional Claims Leader - Auto / Casualty at Encompass Insurance
Kristen Marsh is a seasoned senior level executive with two decades of experience excelling in leading virtual teams to drive continuous improvement and achieve impressive results.
Her expertise includes Customer Experience, Lean Management, Quality Assurance, and Expense Management among others. Kristen is known for her innovative approach, talent development skills, and effective conflict resolution abilities.
Kristen holds a Bachelor of Applied Science in Criminal Justice from CSU Sacramento and has a track record of success in various leadership roles at Encompass Insurance, Allstate, Bank of America, and The Pizza Maker.
With a background spanning from claims leadership and sustainability consulting to frontline process improvement and customer service management, Kristen Marsh is a dynamic professional with a proven aptitude for driving organizational success.
