Kristen Curtiss

Kristen Curtiss is a Communications and Customer Success Manager with a diverse skill set and a keen interest in the tech industry, specializing in Social Media and customer success. With a background in Public Relations and Customer Relations, Kristen currently serves as the face of business for high-level and enterprise merchants at Privy, where she leverages her product knowledge and marketing expertise to drive their success.

In her role, Kristen collaborates closely with all Privy teams to ensure merchants' expectations are met, fostering long-term success and enhancing customer retention. She also brings years of experience in educating clients, customers, and small business owners on leveraging Social Media to achieve their business objectives, particularly within the small business and online business sectors.

Kristen Curtiss holds a Bachelor of Science in Communications with a focus on Public Relations from the University of North Florida. She has an extensive professional background, having held key positions such as Head of Customer Success at Repeat, Owner at KC Communications, and various roles at Privy, including Director, Senior Manager, Manager, and Customer Success Manager.

Her previous experience also includes roles as a Social Media Manager at Dalton Agency, Social Media Coordinator at Wounded Warrior Project, Community Social Media Manager at Constant Contact, and Online Communications Specialist at Xomba.com. Kristen's wealth of experience demonstrates her strong dedication to customer success and expertise in Social Media and communications within the tech industry.

Kristen's unique blend of skills and experience across different organizations and roles positions her as a valuable asset to any business, bringing a wealth of knowledge in customer success, Social Media management, and communications strategies.