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Kimberly Ezeh
Human Resources Director at North Highland
Professional Background
Kimberly Ezeh is an innovative and results-oriented Senior HR Professional with extensive experience in directing, enhancing, and implementing projects across diverse sectors. With over ten years of experience in managing comprehensive human resource programs, she has effectively worked across various business modules, including integrated business services, centers of excellence (CoE), and shared services. Kimberly’s commitment to promoting synergy across business lines through the implementation of HR solutions, development initiatives, and process improvements has consistently contributed to tangible positive changes and added value to the organizations she has been part of.
At North Highland, where she serves as the Human Resources Director, Kimberly exemplifies her ability to lead HR teams and business areas in alignment with both strategic and operational requirements. Her career trajectory includes key roles that showcase her prowess in HR management and consultancy, talent and performance management, learning and development, organizational design, and succession planning. Kimberly is CIPD qualified, enhancing her insights and methodologies in HR management, which she applies across various settings to drive organizational effectiveness.
Education and Achievements
Kimberly's academic journey has been marked by dedication and excellence. She began her studies with A levels in Law, Business Studies, and Sociology at John Ruskin, followed by gaining GCSEs in English Language and Literature at La Retraite Secondary School in London. She then pursued a Master’s degree at The London School of Economics and Political Science (LSE) and further honed her skills through a Post Graduate Diploma in HR, achieving part CIPD qualification at the same prestigious institution. Her educational background reflects a solid foundation in law and business, seamlessly integrating these disciplines into her HR practices.
Throughout her career, Kimberly has achieved remarkable milestones. She has been instrumental in embedding crucial HR strategic projects within organizations that comprise a workforce of 1200 employees. Some of these initiatives include developing a Quality of Hire strategy, an Onboarding program, a Company Retention strategy, and a Performance Management system at Hyperoptic. Her efforts have led to the successful scaling of the workforce from 300 to 1000 employees in under a year, indicating her exceptional leadership and strategic planning capabilities.
One of her standout achievements was leading the end-to-end project of the MUA e-recruitment Applicant Tracking System (ATS) implementation across the FM division of G4S. This initiative not only consolidated nine different recruiting processes but also resulted in reducing agency fees and improving efficiency, ultimately projecting savings of £117,000. Kimberly’s impact at G4S set a benchmark for operational excellence in HR practices.
As the former Head of Human Resources at Crystal Palace Football Club, Kimberly’s strategic vision and execution were key to aligning HR initiatives with the club’s objectives, demonstrating her versatility and adaptability in varying environments, from corporate settings to sports organizations.
Areas of Expertise
Kimberly excels in multiple areas of human resources, showcasing her diverse capabilities:
- C-Suite Stakeholder Management: She has effectively navigated relationships at the highest levels, ensuring that HR aligns with organizational goals.
- Change Management: Kimberly has led processes to effectively manage transition within organizations, ensuring smooth integration and employee satisfaction.
- Employee Relations/Engagement: Fostering a positive workplace culture has been a hallmark of her approach, emphasizing the need for robust engagement strategies.
- Project Management/Delivery: Kimberly has orchestrated complex HR projects from conception to fruition, maintaining adherence to timelines and budgets.
- International HR Experience: Her roles across different regions, including international locations for Primark, have enriched her understanding of global HR practices.
Conclusion
With a wealth of experience and a robust academic foundation, Kimberly Ezeh is a key player in the HR domain. Her strategic insights and innovative approaches not only enhance organizational performance but also foster environments where employees can thrive. Kimberly's career path reflects her unwavering dedication to human resource excellence, marking her as an influential leader in the industry.
As she continues to contribute to HR’s evolution, her work remains focused on driving positive change and supporting organizations in achieving their goals through effective human capital strategies.