Kimberly Chew

Director of Customer Success and Insights at 3DLOOK Enterprise SaaS Customer Success - Data analytics and insights - Retail - Merchandising - Brand management - AI ML Tech

Based on the LinkedIn profile search results, here's a profile of Kimberly Chew:

Professional Background:

Kimberly Chew is a Customer Success professional with a diverse career spanning retail, luxury merchandising, and technology. Her notable roles include:

Current Position

Senior Manager, Customer Success at CB4 (a Gap Inc. Company) from October 2022 to Present
- Manages project and external enterprise customer success
- Works with major retailers like Murphy USA, QuickChek, and Wakefern Food Corporation

Previous Roles

Director of Customer Success and Insights at 3DLOOK from 2020 to October 2022 1

Earlier Career Highlights

Regional Senior Buyer at ZALORA Group (2018)
- Managed a $9M sales department across 6 countries
- Oversaw 60 brand accounts
- Led digital advertising strategies
Merchandise Management Roles at LVMH/DFS Group Limited (2012-2016)
- Worked with luxury brands like Valentino, Ferragamo, Marc Jacobs
- Roles included Assistant Merchandise Manager and Merchandising Management Trainee

Professional Expertise:

Key Skills: Customer Success, Retail Strategy, Merchandising, AI/ML Technology
Industry Experience: Retail, Luxury Goods, Technology
Geographic Experience: Hong Kong, Singapore, New York

Kimberly holds an MBA in Merchandising and Marketing, and is currently based in Brooklyn, New York.1