Suggestions
Kimberly Batchelor
Global Genesys Cloud Program Manager
Kimberly B. is the Global Genesys Cloud Program Manager at HP, based in Colorado Springs, Colorado. In her role, she is responsible for various aspects of call delivery, including operating hour changes, implementation of hold messaging, IVR (Interactive Voice Response) structure, and voice recordings for multiple IVR applications.23
Her experience in this position highlights her expertise in managing customer experience solutions, particularly within the Genesys Cloud platform, which is known for its AI-powered capabilities in enhancing customer interactions.1
Highlights
Dec 30 · globenewswire.com
CIO Leadership: HMG Strategy, the World's #1 Executive
Oct 20 · community.genesys.com
Genesys Cloud - Main - Genesys
Get intro to Kimberly
Add to my network
Location
Colorado Springs, Colorado, United States
People also viewed
Anuja Mikkilineni
Vice President Wealth Management Technology
【ツ】Sherri Kirklin 【ツ】
Independent Healy Distributor at Healy World
Mar Maestre
Food systems | Public policy | Strategy
Mutual Connections
See who you know in common with Kimberly
Clay can make mistakes, so please verify responses. Data is from public sources. Trademarks are property of their respective owners.
People also viewed
Anuja Mikkilineni
Vice President Wealth Management Technology
【ツ】Sherri Kirklin 【ツ】
Independent Healy Distributor at Healy World
Mar Maestre
Food systems | Public policy | Strategy
Mutual Connections
See who you know in common with Kimberly