Kim Parker

Kim Parker is a dedicated Agile advocate with a strong background in the travel industry, particularly in Hotel and Airline sectors, focusing on Product Management and Revenue Management. Kim is known for challenging conventions and emphasizing customer-centric solutions. With a Bachelor of Arts degree in Psychology from Southern Methodist University, Kim has honed skills in Product Management, Agile Software Development, Cross Functional Teams, Process Improvement, Customer Support, Emotional Intelligence, Change Management, and Stakeholder Engagement. Kim's career includes roles like Director of Revenue Products, Director of Pricing and Inventory Strategy, and Director of Integration and Loyalty Product Management at InterContinental Hotels Group (IHG®), along with positions at SITA and Delta Air Lines. Kim's expertise lies in driving innovation, fostering collaboration, and ensuring customer satisfaction through strategic planning and effective leadership.

Kim's experience at IHG® has encompassed various crucial roles, including Revenue Products, Pricing Strategy, and Loyalty Product Management, demonstrating a comprehensive understanding of the complexities within the travel industry. Kim's tenure at Delta Air Lines as a Senior Analyst in Ecommerce Revenue Management and Contractor in Global Pricing Distribution has further enriched Kim's knowledge and expertise in revenue optimization and strategic decision-making. With a profound curiosity for problem-solving and a keen eye for detail, Kim continually seeks to identify and address core issues, driving impactful changes and process enhancements.

Throughout Kim's career, a deep commitment to Agile methodologies and a user-centric approach have been evident, shaping Kim's reputation as a pragmatic and customer-focused leader. Kim's ability to lead cross-functional teams, drive process efficiencies, and navigate stakeholder relationships reflects a versatile skill set crucial for thriving in dynamic business environments. Kim's educational background in Psychology adds a unique dimension to Kim's professional pursuits, emphasizing empathy and understanding in driving successful product outcomes. Kim's journey in the travel industry showcases a blend of strategic acumen, analytical rigor, and a relentless pursuit of excellence, making Kim a valuable asset in any organization seeking innovative solutions and customer-driven strategies.