Kika Castro

Kika Castro is a Customer Success professional at Eightfold, where she plays a key role in enhancing client relationships and ensuring customer satisfaction. She has a strong background in customer success management, having previously served as a Director of Customer Success and in various managerial roles. Kika's career trajectory includes significant experience at Lever, where she was promoted to Senior Customer Success Manager, showcasing her expertise in the field.12

In her current position at Eightfold, Kika focuses on leveraging AI-powered talent intelligence to help organizations transform their workforce strategies. Her passion lies in reinventing hiring processes and improving customer experiences through innovative solutions.2