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Kevin Vielbaum
Program Manager, Voice of the Customer at Slack
Kevin Vielbaum is a Program Manager specializing in the Voice of the Customer at Slack. He has a strong background in project management and customer experience, having previously worked in similar roles at Lyft. His expertise includes leading cross-functional teams to enhance customer engagement and feedback integration into product development.
Professional Background
- Current Role: Program Manager, Voice of the Customer at Slack.
- Previous Experience: Worked at Lyft focusing on customer insights and experience.
- Skills: Project management, user research, and product management.
Education
- Alma Mater: University of California, Santa Barbara.
Kevin is recognized for his contributions to building effective customer feedback mechanisms within organizations, demonstrating a commitment to understanding and improving user experiences. He is also engaged in discussions around product management and user research, sharing insights through various platforms including podcasts and LinkedIn posts.