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    Kevin Vielbaum

    Program Manager, Voice of the Customer at Slack

    Kevin Vielbaum is a Program Manager specializing in the Voice of the Customer at Slack. He has a strong background in project management and customer experience, having previously worked in similar roles at Lyft. His expertise includes leading cross-functional teams to enhance customer engagement and feedback integration into product development.

    Professional Background

    • Current Role: Program Manager, Voice of the Customer at Slack.
    • Previous Experience: Worked at Lyft focusing on customer insights and experience.
    • Skills: Project management, user research, and product management.

    Education

    • Alma Mater: University of California, Santa Barbara.

    Kevin is recognized for his contributions to building effective customer feedback mechanisms within organizations, demonstrating a commitment to understanding and improving user experiences. He is also engaged in discussions around product management and user research, sharing insights through various platforms including podcasts and LinkedIn posts.

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