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    Kevin Shaffer

    Director of Digital Product Management - Strategist - Customer Experience Designer

    Kevin Shaffer is a dedicated professional with a strong background in digital product management, new product development, and marketing.

    Currently holding the position of Director of Digital Product Management at Capital One, Kevin is leading the development and delivery of large-scale, full-stack technology platforms.

    Kevin's expertise lies in solving complex problems, leveraging technologies like Machine Learning, Natural Language Understanding, and Speech Recognition to enhance customer experiences.

    He is passionate about creating innovative solutions and fostering team cultures centered around values such as empathy, vulnerability, and courage.

    With over a decade of experience in the industry, Kevin has a proven track record of driving product delivery with high quality and efficiency.

    He pursued his Bachelor's Degree at the University of North Carolina at Chapel Hill, showcasing his commitment to education and professional growth.

    Throughout his career, Kevin has held key positions at reputable organizations such as Capital One, Kumveka, and Serge, gaining valuable insights into digital product management, client services, operations, and marketing.

    Kevin Shaffer's dedication to problem-solving, innovation, and team leadership sets him apart as a dynamic professional in the digital technology landscape.

    Kevin Shaffer
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    Location

    Richmond, Virginia