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Kevin Cox
Customer Solutions Expert
Kevin Cox is a Mate at Trader Joe's, which is a leadership position within the company.1 Based on his LinkedIn profile, he describes himself as a "Customer Solutions Expert" and a "Master of customer service student of information technology".1 While specific details about his role and responsibilities are limited, Mates at Trader Joe's typically have management duties and are involved in various aspects of store operations.
Kevin's educational background includes attending Northeastern State University, though the specific degree or program is not mentioned in the available information.1
It's worth noting that the position of Mate at Trader Joe's is often considered a step towards higher management roles within the company. Mates generally assist with day-to-day store operations, customer service, and team management.