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Jon Basalone
President- Stores-Trader Joe's
Jon Basalone is a prominent executive at Trader Joe's, currently serving as the President of Stores. He has been with the company for over 33 years, starting his career as a store Crew Member in Southern California. Basalone has held various positions throughout his tenure, ultimately being promoted to President of Stores in January 2015. As of July 2, 2023, he will transition to the role of Vice CEO and President of Trader Joe's Company following the retirement of Dan Bane, the former CEO.126
Education
- Master of Fine Arts (MFA) from the University of California, Santa Barbara.
- Attended Arizona State University from 1983 to 1987.2
Leadership Style
Basalone emphasizes a customer-focused and employee-centric approach. He advocates for genuine interactions between crew members and customers, arguing that the friendly atmosphere at Trader Joe's stems from authentic kindness rather than scripted behavior. He has publicly addressed misconceptions regarding crew member conduct, specifically denying that employees are instructed to flirt with customers.45
Future Vision
In his upcoming role as Vice CEO, Basalone aims to continue fostering a unique shopping experience while prioritizing crew member development and maintaining Trader Joe's distinctive culture.13
