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Kerseri Scane
Patient Experience Professional | Healthcare Leader | Coach |
Kerseri Scane is the Manager of Patient Engagement for Healthcare Improvement at University Health Network (UHN) in Toronto, Canada.15 She is a registered Kinesiologist with a Master's degree in Rehabilitation Science.2
In her role at UHN, Scane is involved in several key initiatives:
Patient Safety and Engagement
Scane is part of UHN's Escalation of Care Working Group, which aims to improve communication of care concerns between patients, families, and healthcare team members.1 This group develops tools and resources to enable patients and families to raise care concerns effectively.
Collaborative Projects
She collaborates with other UHN departments like Quality, Safety & Clinical Adoption and Patient Experience teams to create safer patient outcomes.1 Scane works on developing standardized educational content and tools to support effective escalation of care by healthcare professionals.
Research Contributions
Scane has contributed to research on patient and family engagement in hospital planning and improvement.34 Her work explores the impacts of patient engagement initiatives and how they can be effectively implemented in healthcare settings.
Expertise
As a manager focused on patient engagement, Scane likely plays a key role in:
- Developing strategies to involve patients and families in healthcare improvement initiatives
- Creating and implementing patient-centered policies and procedures
- Facilitating collaboration between patients, families, and healthcare providers
- Promoting a culture of patient partnership within the healthcare system
Her background in kinesiology and rehabilitation science likely informs her approach to patient engagement, particularly in areas related to physical health and rehabilitation services.