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Kenny Lim
Customer Success Leader | Strategically delivering exceptional customer experiences to drive business outcomes | ex-Zendesk, ex-Ironclad, ex-Ingram Micro
Kenny Lim is a dedicated leader with a track record of excellence in retention strategies and team growth within the SaaS and e-Commerce/logistics sectors.
With over a decade of experience, Kenny has expertise in CX, Customer Acquisition, Sales, E-commerce, and Business Development.
He holds a Bachelor's degree in Mass Communication/Media Studies from the University of California, Berkeley.
Kenny Lim has held key positions in renowned organizations, including Director of Customer Success at Zendesk and Vice President of Customer Success & Business Operations at Ingram Micro Commerce & Lifecycle Services.
His previous roles include Director of Global Account Management, Director of Account Management, Account Manager, Merchant Services Sales, all at Shipwire Inc., an Ingram Micro Brand, as well as a Branch Manager at Enterprise Rent-a-Car.
