Steven Yan

Chief Product Officer at Ironclad

Steven Yan, Chief Product Officer at Ironclad

Steven Yan is currently the Chief Product Officer at Ironclad, a digital contracting platform for modern legal teams.1 He has held various leadership roles at Ironclad since March 2020, including SVP of Product + Design and VP of Product + Design.1

Prior to Ironclad, Yan was the VP & GM of Zendesk Connect at Zendesk from December 2016 to January 2019.1 He also served as the Director of Product for Emerging Businesses and held several product manager positions at Zendesk from May 2010 to November 2016.1

Yan holds a BS in Computer Science from Harvey Mudd College, graduating with distinction.1 He also earned an MBA from the University of California, Berkeley Haas School of Business.1

In addition to his role at Ironclad, Yan is an Advisor at CaptivateIQ and a Member of the Skip Community for CPOs.1 The Skip Community is an invitation-only group of current and former heads of product from across the tech industry, focused on developing and sharing best practices for leading product functions.1

Experience

Chief Product Officer at Ironclad (January 2023 - Present)

SVP Product + Design at Ironclad (November 2021 - February 2023), VP Product + Design at Ironclad (March 2020 - November 2021), Advisor at CaptivateIQ (June 2021 - Present), Member at Skip Community for CPOs (September 2021 - Present), VP & GM Zendesk Connect at Zendesk (December 2016 - January 2019), Director of Product, Emerging Businesses at Zendesk (January 2015 - November 2016), Senior Product Manager at Zendesk (January 2012 - December 2014), Product Manager at Zendesk (May 2010 - December 2011), Integration Lead at Zendesk (November 2009 - May 2010), Staff Software Engineer, Core Technology Solutions at Trend Micro (May 2008 - November 2009), Senior Software Engineer, Enterprise Development Group at Trend Micro (January 2007 - May 2008), Software Engineer II, InterScan Messaging Security Suite at Trend Micro (December 2003 - December 2006), Software Engineer I, InterScan Messaging Security Suite at Trend Micro (August 2002 - December 2003)

Education

MBA from University of California, Berkeley, Haas School of Business (2012 - 2015), BS in Computer Science from Harvey Mudd College (1998 - 2002) - Graduated with Distinction