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Ken Janssen
HR - Operations - Profitability Improvement - Business Development - Training & Development - Customer Satisfaction - Analytics - Team Builder - Hospitality
Ken Janssen is a seasoned professional with a diverse background in management, hospitality, and analytics.
Ken holds an MBA in General Management from UCLA Anderson School of Management and a BS in Industrial and Manufacturing Systems Engineering from Ohio University.
Throughout his career, Ken has held various key roles at Caesars Entertainment Corporation, including Senior Vice President & General Manager at Flamingo & Cromwell Hotels, Senior Vice President of Talent Acquisition, Learning, and Leadership, Assistant General Manager & Vice President at Bally's & Caesars Atlantic City, Director of Human Resources and Customer Service Analytics, Director of Customer Service Analytics, Manager of Operations Management, Regional Manager of Customer Satisfaction, and Senior Analyst of Finance.
Prior to his tenure at Caesars Entertainment Corporation, Ken worked as an Industrial Engineer at the Airport Consulting Group at American Airlines.
Ken's expertise spans across areas such as hospitality management, talent acquisition, customer service analytics, operations management, and finance.
With his wealth of experience in various leadership positions, Ken Janssen brings a unique and seasoned perspective to the industries he operates in.