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Ken Allen
Managing Director - Technology Services Investment Banking at KPMG Corporate Finance LLC
Ken Allen is a prominent figure in the logistics and eCommerce industries, best known for his transformative leadership at DHL. He served as the CEO of DHL Express from 2009 to 2018, where he implemented the "FOCUS" strategy, which successfully turned around the company's fortunes. Under his leadership, DHL Express shifted its focus to international express shipping, resulting in a remarkable recovery from a €2 billion loss in 2008 to a profit of €497 million by 2010, and eventually exceeding €2 billion in EBIT by 2020.24
Born in Yorkshire, England, Ken joined DHL in 1985 and has held various roles throughout his career, including managing operations in the Middle East and serving as CFO for Asia Pacific. His strategic decisions often involved significant restructuring efforts, such as withdrawing from the US domestic market to concentrate on international services, which proved crucial for the company's survival during the global financial crisis.34
In addition to his role at DHL, Ken Allen has taken on new challenges after his tenure as CEO. He was appointed as the Chair of ProGlove's Supervisory Board in August 2022, where he aims to leverage his extensive experience to support the company's growth in wearable scanner solutions for productivity.3 Furthermore, he has authored a book titled "Radical Simplicity," which outlines his approach to business transformation through simplicity and focus on people.1
Ken Allen's leadership style emphasizes an "insanely customer-centric culture," believing that motivated employees are essential for delivering exceptional service. This philosophy was integral to his success at DHL, where he fostered a culture of engagement and training among staff.4