Kelly Marsh

At Bank of America, my focus is on driving strategic integration and enhancing our consumer lending services. My role involves defining and implementing strategies across sales, product, and operations, ensuring our mortgage lending continuum is precisely aligned with the market. The Valiant Award for Leadership Dexterity I received reflects our team's commitment to cohesive strategies and operational excellence.

With a background in leading Credit Solutions Advisors and improving sales performance, my expertise lies in P&L management, process optimization, and delivering responsible growth. Our recent initiatives have bolstered key operational metrics and reinforced our market position, thanks to a collaborative effort across home lending segments. My approach is to empower our teams, fostering an environment where innovation and performance thrive.