Stony Brook University

Cloud Engineer  -  Change Management  -  Communications Manager  -  Strategic Communications  -  Writing  -  Customer Relations

Charlotte, North Carolina, United States

Managing critical infrastructure monitoring setup with around the clock response to incidents and reducing costs associated with downtime. Tasks include, determining metrics, thresholds and standards, creating monitors, training response teams and writing documentation.

Allstate Insurance Company

Cloud Engineer

Managing the people side of change for the rollout of Microsoft Office 365 products including OneDrive for Business, Exchange and Teams to increase employee adoption and usage. Tasks include developing and implementing training, communication, coaching and resistance management plans.

Allstate

Change Management

Managed an Internal Stakeholder Plan to generate awareness and advocacy with Arity, a technology company founded by The Allstate Corporation. Co-managed Arity’s Event Strategy with Marketing partners to build awareness of the new brand. Contributed communication expertise to Arity president and company vice presidents.

Lead Communication Consultant

Created and managed a strategic communication plan for sales and business leaders to ensure clear messages for their business objectives. Oversaw Corporate Social Responsibility activities in New York by managing The Allstate Foundation and sponsorship relationships. Collaborated with more than 300 schools on a teen driving program. Wrote, edited and organized a weekly newsletter.

Senior Communication Consultant

Interfaced between town departments and constituents to evaluate, research and solve issues brought to the attention of the Supervisor.

Kelly Costanza