Keith Landers

Keith Landers is a talented Complaint Analyst with a proven track record of delivering outstanding customer experience, troubleshooting issues, and resolving complaints effectively.

With a background in Management Science and Computer Systems, Keith holds a Bachelor of Business Administration (BBA) from Oklahoma State University and an Associate's degree in Business Administration and Computer Programming.

Keith Landers has honed his skills and expertise through various roles such as Tech Support Manager, Customer Service Manager, and Network Administrator.

With a strong work ethic and exceptional communication skills, Keith has excelled in roles such as Customer Advocate II at Blue Cross and Blue Shield of multiple states and Client Liaison Manager at Saint Francis Health System.

Keith Landers is not only ITIL V3 certified but also holds certifications in Security Plus, A+, Network+, and Security+, showcasing his technical proficiency.

As a certified Walking Coach and a dynamic leader, Keith is passionate about motivating and leading teams towards success, emphasizing continual process improvement and customer experience.

Keith Landers is known for his problem-solving abilities, conflict management skills, and emotional intelligence, making him an invaluable asset in any customer-centric role.