Keith Gruver

Keith Gruver is a dedicated and growth-focused leader with a proven track record in customer success and technology executive roles.

With a background in Business Administration, Management, and Operations, Keith has held key positions in various organizations, including Finmark, Gain Grow Retain, and Imperva.

Throughout his career, Keith has excelled in building successful customer success programs, leading teams to peak performance, and driving revenue growth through customer-centric strategies.

His achievements include integrating startups into global companies, doubling annual revenue through innovative customer success initiatives, and implementing globally recognized Customer Experience programs.

Keith's expertise lies in operationalizing customer experience programs, enhancing customer retention, and maximizing team performance.

He has managed revenue retention of up to 320 million and led Customer Success initiatives for Fortune 100 companies.

Keith's educational background includes studies in Business Administration, Management, Marketing, and Related Support Services at the University of South Florida and State College of Florida-Manatee-Sarasota.