Suggestions
Anas Elgasmi
Director of Customer Success at Nuvolo
Anas Elgasmi is a seasoned professional with extensive experience in customer success, sales, and account management.1 Here's a brief overview of their career:
Current Position
Anas Elgasmi currently serves as the Head of Customer Success at Daloopa, a role they have held since 2021.13
Previous Experience
Nuvolo: Prior to their current role, Anas was the Head of Customer Success at Nuvolo from 2020 to 2021.1 During this time, they:
- Built a tiered team of Customer Success professionals across the US and EMEA
- Managed overall delivery excellence and success outcomes for Enterprise and Government clients
Intralinks:: From 2014 to 2020, Anas worked as the Senior Manager of Customer Success.1 Their achievements include:
- Leading a team of Customer Success Managers
- Maintaining an average 98% renewal rate
- Reducing churn rate to under 2% in 2019
Earlier Roles:: Anas has also held positions at FXDD, Alpari, FXCM, and City Credit Capital, consistently exceeding revenue targets and maintaining high client retention rates.1
Education and Certifications
- Bachelor of Business Administration (BBA) in International Business Management from Amsterdam University of Applied Sciences, completed in 20081
- FINRA certifications: Series 3 and Series 341
Professional Approach
Anas is known for writing weekly personal reflections for employees at Daloopa, some of which they have been encouraged to share publicly.4
While the query mentions Anas as the Director of Customer Success at Nuvolo, the most recent information indicates they are now at Daloopa. Their LinkedIn profile can be found under the username anaselgasmi.2