Kaustav Das

Kaustav Das, currently serving as Operations Manager, Outbound (New Site Launch) at Chewy, is based in Kansas City, Missouri. He has been with Chewy since June 2020, starting as part of the Accelerated Leadership Development Program. His role involves leading teams to improve fulfillment center performance, implementing lean practices, and enhancing shipping capacity and quality metrics. Notable achievements include improving on-time shipping performance from 84% to over 99% and reducing defect rates through innovative tools and dashboards.12

Kaustav holds an MBA from The Ohio State University Fisher College of Business (2018-2020) and a Mechanical Engineering degree from Jadavpur University (2007-2011). Before joining Chewy, he worked extensively at Tata Steel in various leadership roles, managing operations, maintenance, and greenfield projects, with significant contributions to cost optimization and quality improvements.1

His expertise spans supply chain management, operational leadership, and process optimization.