Katy Austin Smith

Katy Austin Smith is a Configuration Specialist in Implementation at ChurnZero. She is an experienced professional with over 10 years of proven success in client-facing roles.1

Some key points about Katy Austin Smith:

Professional Background

• Current Role: Configuration Specialist, Implementation at ChurnZero
• Experience: Over 10 years in client-facing positions
• Skills: Described as energetic and results-driven

Certifications

Katy has recently obtained a certification related to her work:

• ChurnZero Foundations Certified2

Professional Qualities

Based on her LinkedIn profile, Katy appears to be:

• Client-focused
• Results-oriented
• Energetic in her approach to work

While specific details about her day-to-day responsibilities are not provided, as a Configuration Specialist in Implementation, she likely plays a key role in setting up and configuring ChurnZero's software for clients, ensuring smooth implementation and adoption of the platform.

Her long experience in client-facing roles suggests she has strong interpersonal and communication skills, which are valuable assets in an implementation role where she likely interacts frequently with customers.