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Katie Glass
Community builder and coach
Professional Background
Katie Glass is a dynamic and driven professional dedicated to building communities that leverage evidence-based approaches to address some of the world's most pressing issues. Currently serving as the Interim Head of Community Health at the Centre for Effective Altruism (CEA), she plays a vital role in expanding the reach and capabilities of this Y Combinator-backed non-profit organization. Under the leadership of Will MacAskill, an Associate Professor at Oxford University, CEA focuses on the principles of effective altruism, encouraging individuals to harness data and rationality in their efforts to make a meaningful impact on global challenges.
Prior to her current role, Katie was the Head of Groups at CEA, where she cultivated a vibrant community of different groups working towards various charitable causes using science and rational thought. Additionally, her previous experience as an Event Specialist at CEA involved orchestrating influential events geared towards enhancing the effectiveness of altruistic endeavors, establishing her as a fundamental figure in the organization's community engagements.
Katie's experience in community building is extensive across several renowned organizations. As a Community Manager at Pinterest, she expertly fostered online communities and designed user engagement strategies that brought users together around shared interests. Her time at Google solidified her background in community management and program coordination, primarily focusing on Google Maps. Katie held various roles, including Program Manager and Community Coordinator, where she developed strategic initiatives that enhanced user experience and community interaction.
Before entering the tech field, Katie's expertise in social media management began when she served as a Social Media Manager for Nike at AKQA. In this role, she focused on bridging the brand with its audience through effective community management strategies. She began her career at FreshNetworks as a Social Media Executive and honed her community management skills as a Community Management Intern at Qype.
Education and Achievements
Katie Glass's educational background lays a strong foundation for her community-building endeavors. She studied English Language and Literature at King's College London, where she earned a 2.1 degree, developing her communication and analytical skills essential for her roles in community engagement and management.
In addition to her undergraduate studies, Katie pursued Co-Active Coaching at The Coaches Training Institute (CTI). This training now informs her coaching practice, which is designed to empower individuals and organizations to lead positively impactful lives through effective altruism principles. She merges her coaching skills with her professional experience, facilitating personal and community growth.
Katie’s early education at The Royal High School (GDST) provided her with a rich background that encouraged critical thinking and a commitment to service, values that have deeply influenced her career path.
Notable Achievements
Katie has made significant strides in her career with contributions that resonate within the effective altruism community and beyond. Her leadership at the Centre for Effective Altruism emphasizes her commitment to fostering a community focused on solving global issues through an evidence-based lens. This innovative approach not only enhances the organization’s impact but also serves to inspire individuals worldwide to harness their resources and skills to improve lives.
Her experience in the tech industry with prominent companies like Google and Pinterest showcases her ability to translate community engagement strategies effectively in diverse environments. The integration of her social media strategies has facilitated the growth of numerous initiatives, demonstrating her expertise in cultivating meaningful connections among individuals and organizations.
As a CTI-trained coach, Katie Glass provides valuable insights and coaching services aimed at empowering individuals to take informed and effective actions in their lives. This blend of skills not only enriches her professional journey but also reinforces her commitment to effective altruism and constructive community-building.
Katie's work exemplifies a modern approach to altruism, where data-driven strategies and community engagement come together to create lasting solutions to the world's most pressing challenges. Through her endeavors at the Centre for Effective Altruism and her extensive background in community management within innovative organizations, Katie remains a key figure in leveraging evidence-based solutions for societal betterment.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
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- Timeline: Shows your relationship history with each contact
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- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.