Karen Jones

Karen Jones is an accomplished professional with over twenty years of consulting experience in various market units and practice areas.

She currently excels as a leader in the Digital Customer Experience (DCX) practice, specializing in solutions utilizing Salesforce.com technologies.

Previously, Karen successfully managed operations for the Manufacturing, Automotive, and Life Sciences Market Unit, overseeing all aspects like marketing, finance, sales, capacity, and delivery.

Her strategic acumen has significantly impacted both the top and bottom-line performances of the units she has been involved with.

Karen's strength lies in her ability to analyze complex business challenges and introduce innovative solutions that drive holistic implementations.

With a background in Systems Engineering from the University of Virginia, Karen's professional journey includes roles like Vice President and Salesforce Practice Leader at Capgemini, where she has demonstrated exceptional leadership and project management skills.

Her experience encompasses various positions at Capgemini, including Principal, Senior Manager, and Consultant, showcasing her adaptability and proficiency in diverse roles.

Prior to her time at Capgemini, Karen also served in significant roles at Northrop Grumman Information Systems, further enriching her professional repertoire.

Karen's success can be attributed to her versatility, hands-on approach, results-driven attitude, and proven ability to lead engagements, conduct needs analysis, problem-solving, strategic planning, team building, and manage complex projects with excellence.