Michael Shepherd

CIO

Michael Shepherd is a seasoned Technology and Operations Executive, specializing in Organizational Development, Leadership, and Team Building. With a track record of transforming companies by providing strategic direction, performing market analysis, pinpointing growth opportunities, and overseeing project implementation, he has successfully boosted annual revenue and cut overhead costs significantly. Michael excels in Strategic Planning and Project Management, having audited data collection methodologies, designed management portals, and championed a culture of continuous improvement, resulting in achieving 100% compliance and significant revenue growth. His expertise extends to Information Technology Management and Integration, where he improved network performance and reliability while decreasing operational expenses. Through Operations Management and Performance Optimization, Michael increased customer engagement and grew revenue substantially by gathering key stakeholder feedback and outlining ERP/ERM requirements. He is also proficient in Process Improvement and Change Management, having revitalized under-performing e-commerce portals and retail locations to achieve significant revenue growth.