Kami Richey

Kami Richey is a seasoned director with a wealth of experience in customer support, customer experience, and project management. She graduated with a Bachelor of Science in Psychology from the University of Nebraska-Lincoln and has since held several leadership positions in various organizations.

She is currently the Director of Customer Experience, PMO at Fastly, a leading edge cloud platform provider that enables fast and secure online experiences. Kami is responsible for ensuring that customers receive top-notch support and that their experience with Fastly is excellent. Before this role, she was the Director of Customer Support at Fastly, where she led a highly skilled and diverse team to provide world-class support to customers and improve internal processes.

On top of her current and previous roles at Fastly, Kami also held positions as a Support Manager, US - West, and Community Manager at GitHub, a platform for professional development and collaboration in software development.

Kami's expertise lies in customer support, customer experience, project management, and team leadership, all within the tech industry. She excels in creating a positive and productive work environment that fosters collaboration and innovation. With her customer-focused approach, Kami ensures that customers receive exceptional support.