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Justin Lieberthal
Solutions Engineer at Litmus
Professional Background
Justin Lieberthal is a seasoned professional specializing in customer success and solutions engineering, with a diverse career that spans multiple industries. Currently, he holds the position of Solutions Engineer at Litmus, a leading company in email marketing technology. His journey at Litmus began when he joined the organization as a Customer Success Manager, where he was instrumental in enhancing the customer experience and ensuring high levels of satisfaction with the company's innovative products.
Before his tenure at Litmus, Justin made significant contributions as the Customer Success Lead at VerbalizeIt, where he played a key role in overseeing customer interactions and strategizing for long-term client relationships. This experience further solidified his expertise in client management and solutions-oriented roles.
Justin's professional history also includes a solid foundation in account management. He previously worked at Godfrey Q and Partners, both in Beijing and Singapore, where he started as an Account Executive before progressing to an Account Manager position. His time there allowed him to develop strong skills in client relations, project management, and effective communication, ensuring that his clients received the highest quality service.
Earlier in his career, Justin gained valuable experience as an Assistant Post-Production Accountant at Trevanna Post, where he honed his analytical skills and attention to detail, essential traits for his future roles. He also had the opportunity to kickstart his career as a Marketing Intern at Teany Beverages, where he learned the nuances of marketing strategies and customer engagement at a grassroots level.
Education and Achievements
Justin earned his Bachelor of Arts (B.A.) degree in Economics from New York University, where he gained a comprehensive understanding of economic principles and their practical applications in various business contexts. His educational background gives him a unique perspective on problem-solving and critical thinking, which he applies to his roles in customer success and solutions engineering.
Justin's professional journey reflects a steady progression towards leadership and innovation in the customer experience domain. He is recognized not only for his technical skills but also for his ability to build strong relationships with clients and colleagues alike. His diverse experiences across various roles within reputable organizations underscore his adaptability and commitment to professional growth.
Achievements
Throughout his career, Justin has demonstrated his capacity for leadership and client-oriented solutions, making him an asset to any organization. His ability to transition between roles and industries with ease showcases his versatility and keen insight into market dynamics. Justin continues to leverage his expertise in economics and customer success to contribute to the growth and success of the teams and clients he serves, positioning himself as a leader in the field of solutions engineering.