Juliette Bastarache

Juliette Bastarache is a cybersecurity professional with extensive experience in customer success and management roles. She worked at Cybereason from November 2017 to June 2021, holding several key positions:

Professional Highlights:

• Manager of Customer Success - North America & LATAM (November 2019 - June 2021)

  • Led 8 direct reports and strategic customer success initiatives
  • Successfully renewed 50% of highest churn risk accounts in 2020
  • Generated business performance reports and implemented continuous improvements
  • Maintained above-average software logo retention percentage

• Senior Customer Success Manager - Enterprise (March 2019 - November 2019)

  • Spearheaded the regional customer success team
  • Implemented best practices that generated highest renewal numbers
  • Monitored renewals, risks, and upsells

• Customer Success Manager (November 2017 - November 2019)

  • Focused on ensuring enterprise customers found value in Cybereason's security platform

Current Role: She is currently a GSI Business Manager at Palo Alto Networks (June 2022 - Present), based in Boston, Massachusetts.13

Additional Experience:

• Previously worked in Enterprise Sales at Cybereason
• Worked as a Technical Recruiter at LeapFrog Systems from July 2016 to March 20171

Bastarache has been recognized for her work in the cybersecurity industry, including participating in networking events like the "Superwomen in Cybersecurity at RSA" in April 2023.2