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Julie Taguding
Customer Support Supervisor at ChowNow
Professional Background
Julie Taguding is an accomplished events and hospitality professional who has dedicated her career to creating exceptional experiences through meticulous planning and creative problem-solving. With a wealth of experience in the events industry, Julie has demonstrated her ability to thrive under pressure while maintaining a collaborative approach to teamwork. Her journey began with a solid educational foundation which she built upon with diverse professional experiences.
At ChowNow, Julie has made significant strides in her career, transitioning from a Customer Support Representative to a Customer Support Supervisor. In her various roles at ChowNow, she has honed her skills in customer relations, empowering her teams to deliver excellent service while effectively addressing the challenges of a fast-paced environment. Julie's commitment to understanding customer needs and implementing strategic solutions has contributed to her reputation as a dependable leader in customer support.
Prior to her tenure at ChowNow, she made a notable impact in the catering and events arena as the Event Operations & Staffing Manager at B.Lin Catering. Here, she played a vital role in coordinating logistics and managing staffing for events, ensuring each occasion was executed flawlessly. Julie's keen eye for detail and her ability to orchestrate complex event logistics helped elevate the service offered by B.Lin Catering, demonstrating her expertise in event planning and management.
Julie also has experience in large-scale event coordination, having held positions such as the WPFG Athlete's Village Program Coordinator for the Fairfax 2015 World Police and Fire Games. In this role, she was instrumental in overseeing the coordination of accommodations and activities for international athletes, showcasing her adeptness in managing large groups and ensuring a positive experience for all attendees.
Education and Achievements
Julie Taguding pursued her passion for tourism and events management by earning a Bachelor's Degree from George Mason University, renowned for its robust programs in hospitality and event management. This foundational education allowed her to grasp essential concepts and methodologies essential for a successful career in events. Additionally, she started her academic journey with an Associate of Science in Business Administration and Management from Northern Virginia Community College.
Her diverse educational background not only provided her with theoretical knowledge but also practical insights into managing large-scale events and operational efficiency. This combination of academic achievements has laid a fertile ground for her numerous professional accomplishments.
Notable Achievements
Throughout her career, Julie has successfully spearheaded various initiatives that have garnered recognition and respect from peers and clients alike. Her contributions to events have been marked by innovative thought leadership when it comes to overcoming logistical challenges and implementing effective policies.
Her role as the Event Coordinator at Celebrate Fairfax Inc. saw her organizing community-wide events that fostered engagement and celebration within the local area. Julie's ability to navigate the complex demands of public events has showcased her skills in community collaboration and stakeholder engagement — critical components in the world of event planning.
Julie has also made significant contributions as a Marketing Associate at The Neel Company, where she applied her marketing acumen to elevate the company’s visibility and engagement within the civil engineering sector. This role helped to underscore her versatility in both event management and marketing, crucial aspects in the hospitality industry.
With each position Julie has undertaken, she has consistently demonstrated her prowess in operational management, logistics, and risk management. Her background in customer service throughout various channels has refined her approach to delivering excellent experiences and solutions to clients.
In addition to her professional roles, her work as a bartender and server at The Mason Inn Conference Center & Hotel and at Great American Restaurants provided her a broader perspective on the hospitality industry, enriching her understanding of guest relations and service excellence. This experience has further solidified her ability to create memorable experiences, ensuring that each guest feels valued and appreciated.
Julie’s journey is a true testament to her resilience, adaptability, and strong interpersonal skills. With her background steeped in both global events and local community initiatives, Julie exemplifies the spirit of a dedicated events professional who can navigate challenges while leading with grace and tenacity.