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Julie Lam
Director, Business Operations at ServiceNow
Julie Lam is a seasoned professional with a comprehensive background in operational management, product operations, and go-to-market readiness. With a Bachelor of Science in Financial Management from San Jose State University, Julie has successfully navigated various leadership roles in renowned companies like Adobe and ServiceNow.
Throughout her career, Julie has showcased a remarkable aptitude for driving change and enhancing operational efficiencies. She excels in portfolio planning, prioritization processes, competitive analysis, mergers and acquisitions, contract management, and business process development.
Julie's expertise extends to business re-engineering, financial reviews, budgeting and forecasting, P&L management, real estate law, code compliance, and SOX compliance. Her hands-on experience in leading and developing global teams has honed her skills in program management, operations, and process improvements.
Julie Lam's professional journey includes notable positions such as Senior Manager, Business Operations at ServiceNow, and various managerial roles at Adobe, including Manager of Partner Success Programs and Operations Program Management. She has also held roles such as Operations Readiness Program Manager, Business Process Program Manager, and Regional Operations Specialist at Avalonbay Communities.
Stay updated with Julie's insights and industry perspectives by following her on Twitter at @julielam408.