Julie Jalalpour

Julie Jalalpour is a highly experienced professional with a background in operational management, technology program management, and customer support in top companies such as Stripe, Google, Fitbit, Twitter, and eero.

She holds a Bachelor's degree from the prestigious University of California, Berkeley, showcasing her commitment to education and academic excellence.

During her career, Julie has held various key positions, including Operations Technology Program Manager at Stripe, Head of Customer Support Tools & Infrastructure at Fitbit (Google), Director of Technology at KIPP Public Schools Northern California, and Head of Customer Experience at eero, among others.

Her diverse experience encompasses roles such as Sr. Program Manager, Customer Support Business Systems at Thumbtack, Sr. Manager of Customer Support & Operations at Twitter, and Product Manager for Global Support & Account Management Systems at Twitter.

Julie's career trajectory also includes significant roles at Google, where she served as Consumer Operations Manager and Consumer Operations Associate, highlighting her broad expertise in customer operations.

Prior to her tenure at Google, Julie Jalalpour started her career as a Localization Project Coordinator at Trados, Inc, showcasing her early passion for technology and project management.

Her strong leadership skills, coupled with a deep understanding of customer support, technology, and operations, have been instrumental in driving success across multiple organizations and industries.