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Juliana Goh
Customer / Employee Experience Design Strategy . Data-Driven Design . Design Leadership . ex-Samsung . ex-IBM . ex-KPMG
Juliana Goh is an experienced design leader and consultant with a focus on employee experience and digital transformation. She currently holds two key positions:
- Employee Experience (EX) Business Design Consultant at Global Bayer - Digital Transformation
- Founder of Unigons X Design Consultancy
Professional Background
Juliana has over 17 years of experience in the digital and customer experience field. Her expertise lies in translating business problem statements into opportunities using Design Thinking methodologies.3
Current Roles
At Bayer:: Juliana works as an Employee Experience Design consultant for Bayer HR Global. In this role, she and her team focus on improving the employee journey, including aspects like virtual discovery.1
At Unigons X Design Consultancy:: As the founder of UnigonsX, Juliana leads an Experience Design Consultancy that specializes in data-driven design innovation. Bayer Global is one of their key clients, where they work on leading transformative HR projects.2
Areas of Expertise
- Employee Experience (EX) Design
- Business Design
- Digital Transformation
- Data-Driven Design Innovation
- Customer Experience (CX)
- Design Thinking
Additional Information
Juliana is also recognized as a speaker by MMA Global2 and has been an instructor at General Assembly, where she leveraged her skills as a creative team leader and art director.3