Juan Villagrana

Juan Villagrana is an IT professional with a robust background in providing helpdesk, server, and network support. He possesses technical expertise in various Windows-based systems and software, with a knack for quickly learning new technologies. Juan is adept at troubleshooting issues and ensuring customer satisfaction. He is fluent in both English and Spanish.

Juan pursued a Bachelor of Applied Science in Computer Systems Networking at Robert Morris University, laying a strong educational foundation for his career.

Throughout his professional journey, Juan has held key roles such as Infrastructure Support at Velocity Risk, Network Administrator at KELLY SCOTT MADISON, System Administrator at IDN, Account Lead at Prescient Solutions, Desktop Support Analyst at John H. Stroger Hospital of Cook County, LAN Support Analyst at National Express Corp, Technical Support II at Florist Transworld Delivery, and Transportation Security Officer at the US Department of Homeland Security.