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Michael Dominguez
Helping others comes easy to me.
Michael Dominguez is a seasoned professional with over 13 years of experience in HelpDesk/Software Support, client-side hardware support, and training.
He possesses expertise in Active Directory, Windows Console, and command line operations, with strong troubleshooting skills in system and network environments.
With a typing speed of 55 CWPM and 10-key touch, Michael has light experience in SQL and Access alongside proficiency in speaking and training large groups.
His meticulous nature and attention to detail have consistently driven customer satisfaction and retention through effective software troubleshooting.
Furthermore, he is proficient in Microsoft Office Suite, Expressions Web, Adobe Professional, and is highly organized and self-motivated.
Education-wise, Michael pursued studies in Computer Software Engineering, Software Applications & Programming, and Clinical Laboratory Science/Medical Technology.
Throughout his career, he has held positions such as Information Technology Support Engineer at Prescient Solutions and Help Desk Analyst at various reputable organizations.
