University of Missouri-Saint Louis

Heartland Community College

Project Manager

QualSights

Lead Project Manager

Senior Project Manager

• Manage relationships between internal teams and our clients by setting expectations early on. This happens by analyzing the current project metrics as well as providing proactive updates, survey analysis, fieldwork management and data deliverables.
• Proficient in all aspects of the project lifecycle; from initial design to final reporting.
• Serve as a subject matter expert and technical resource for guidance and best practices in the use of our management systems. This frequently involves reviewing both raw data and tables/charts for analysis. 
• Frequently identify root causes of issues and provide proactive solutions for clients as well as internal teams.
• Improve business and technical acumen of team by mentoring new hires and facilitating regular training sessions throughout the year. 
• Develop team skillsets and regularly meet with individuals to help them grow both personally and as a team member. 
• Create weekly metric reports to track team performance and pre-emptively address any downward trends.

Dynata

Project Manager Team Lead, Senior Project Manager, Project Manager

• Led a team to effectively execute frequent projects with tight timelines while coaching them on how to efficiently problem solve and adapt to any situation.
• Responsible for ensuring store market expectations were met by the team while also leveraging data to fill internal and external needs related to ordering, organizing and maintaining products and materials.
• Collaborated with store and market leadership to perform pre- and post- project execution recaps.

Lowe's Companies, Inc.

Product Service Manager

• Established new procedures as the service manager that shifted department from negative to
positive growth year over year.
• Managed an entire department including: Inventory, scheduling, audits and team development

Sam's Club

Service Manager, Check-Out Supervisor, Wireless Sales

Josiah Hansen