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Josh Kaplan
Staff UX Researcher at LinkedIn
Josh Kaplan is an experienced researcher and research leader with a background in social science, specializing in ethnography, multi-method approaches, research design, user research, UX research, and innovation.
He has built and led research teams, collaborating with researchers across various levels and specializations, to tackle design, product, and organizational challenges.
Josh Kaplan holds a PhD and MA in social sciences (cultural anthropology) from the University of Chicago, a DEA in International law from the Geneva Graduate Institute, and a BA (honors) in Psychology (with philosophy and anthropology) from the University of North Carolina at Chapel Hill.
His previous roles include serving as Staff UX Researcher at LinkedIn, Head of UX Research for Payments and Business Banking at JPMorgan Chase & Co., Research Lead for Software Solutions at Pitney Bowes, Director of Market Intelligence at Pitney Bowes, Manager of Customer Insights at Pitney Bowes, Postdoctoral Research Fellow at Yale University, and Workplace Anthropologist at Pitney Bowes.
