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Joseph Saunders
Customer Success Manager at Benefitfocus
Joseph Saunders is a Customer Success Manager at Benefitfocus, a computer software company.12 He is based in South Carolina, United States, and brings experience to his role in customer success management.1
Professional Background
Joseph Saunders has a demonstrated history of working in the computer software industry.2 His current position at Benefitfocus involves managing customer success, which likely includes ensuring client satisfaction, retention, and optimal use of the company's software solutions.
Education
Saunders attended Florida State University, which has contributed to his professional development in the tech industry.2
Skills and Expertise
As a Customer Success Manager, Joseph Saunders likely possesses skills in:
- Client relationship management
- Software implementation
- Customer support
- Strategic account planning
- Business process optimization
While specific details about his day-to-day responsibilities are not provided, Customer Success Managers typically work closely with clients to ensure they achieve their desired outcomes using the company's products or services.