Joseph DeFeo

Joseph A. DeFeo is the Chief Executive Officer of Juran Institute, a prominent organization specializing in quality management and business excellence. He has been instrumental in advancing the institute's mission to improve organizational performance through quality initiatives such as Six Sigma.

Professional Background

DeFeo has over 25 years of experience in consulting and education, working with a diverse range of industries including aerospace, automotive, and consumer products. Before becoming CEO in January 2018, he served as the Chief Operating Officer and was previously the President of Juran Institute. His leadership has helped numerous organizations enhance their operational efficiency and customer satisfaction through effective quality management practices.13

Contributions and Expertise

As a recognized expert in quality management, DeFeo has authored various articles and books, including Juran's Quality Essentials, which distills key principles of quality management for contemporary leaders. He is also known for his public speaking engagements at various industry conferences and educational institutions.23

DeFeo holds an MBA from Western Connecticut State University and has contributed significantly to the field of quality management by developing training programs and resources that have been adopted by companies worldwide.14

His work emphasizes the importance of embedding quality practices into organizational culture to drive sustainable performance improvements.3