Universitat Rovira i Virgili

Country Manager Spain en Trusted Shops GmbH

Experts in eCommerce Legal compliance, Customer Feedback, ePayment Security, eCRM, SEM.

Covering 12 countries. Including; DACH, UK, France, Spain, Poland, Netherlands, Belgium, Italy, Portugal.

• Responsible for launching the Spanish market and kicking-off the sales activities. 

• Market research and project management activities finalized to the business expansion into Spain.

• Localization of the Spanish website and operations (customer service, sales, finance…).

• Develop and execute strategic plans to grow the market share in Spain (roadshows, events partnerships and product fit analysis).

• Managing Direct reports and cross functional Managers, in a matrix organization of 800 employees.

• Consulting large European companies on projects related to the area of conversion optimization and customer feedback management. Assisting eCommerce & Multichannel businesses in Spain.

• Management of the entire Key Account sales process within the assigned regions (focus ES).

• Actively seek out international Key Accounts, targeting strong brands and large organizations.

• Establishing relationships with top decision makers and C-level executives in order to develop new sales and upselling opportunities.

• Represent the company (SaaS) during international e-Commerce events and networking conferences.

• Manage a portfolio of existing customers.

Trusted Shops

Country Manager Spain

•	Licensing of audiovisual content

•	Monetizing the content through video and display ads 

•	Building and negotiating collaboration with advertising agencies and content owners

•	Booking advertising campaigns using OpenX Ad Server System

•	Key Account Management

•	Follow up of viral marketing campaigns
 
•	Development of the external sevenload community on social media networks (Facebook - Twitter) and blog

•	Portal Editor - CMS - Content Management System

•	Reports and analytics - Omniture & Google Analytics

Jordi Vives